Exchange Procedure


  1. Contact our customer support center 24 hours a day at support.gochirp.com, or call us at 801-691-0503, Mon–Fri 9am–5pm MST to discuss our 1 year exchange options.
  2. We offer a 1-year exchange program.
  3. If you are not completely satisfied with your product(s), you may request that we send another quality product in “exchange” for it with free shipping.
  4. All exchanges are final, which includes returning the original product for a financial refund and any products sent in “Exchange”.